SCIS Cataloguing team leader
Have you ever had this experience? You search for or download the record for an ISBN and a completely different title is returned. Huh? How could SCIS have gotten it so wrong?
In most cases, this is not a mistake. The fact is, sometimes publishers print the same ISBN on more than one of their publications. Although ISBNs are meant to be unique to each title edition, it is surprisingly common for publishers to give the same ISBN to different books.
These are known as ‘duplicate ISBNs’ or ‘ISBN duplicates’, and they are frustrating for all concerned. It means that the same ISBN could show in two or more SCIS records.
When a SCIS cataloguer creates a record with a known duplicate ISBN, they will include a note like this: ‘Duplicate ISBN. Linked to SCIS record no. 911499’. But if you’re simply downloading a record, chances are you won’t see the note field.
You can set your profile to ‘Prompt me to choose from a list’ when ISBN duplicates appear. If you have this setting enabled and we’ve catalogued both items — the same ISBN but two different titles — the SCIS system will inform you of the duplication when you go to download the record directly from SCIS. Then you can select the title you need.
If you need more information to make your choice, we recommend performing an ISBN search on the SCIS catalogue, which will provide the SCIS number for each record. You can then download the record using the relevant SCIS number.
And if SCIS hasn’t catalogued two records — you can only see one title and it’s not the one you want — please contact us at email@example.com so we can look into the issue for you.
To change your ISBN duplicate settings in your SCIS profile, please follow the prompts in the article, My Quick Scan result does not match the item ordered. For more information on downloading SCIS records, please see our brief video, Downloading records in SCIS.